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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
From 1 July 2026, employers will be required to calculate and report Super Guarantee using Qualifying Earnings (QE) as part of the ATO's Payday Super requirements. If you haven't completed your setup for Payday Super yet, there are just a couple of steps. ✨ Qualifying Earnings Under Payday Super, super guarantee and super…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
I have just started with the company and was reviewing the STP lodgements and see the following error on all the pays for the year, except two which were terminations. Can anyone assist or do i have to call the ato?
I had terminated an employee per Manager request 3 weeks ago as he's uncontactable. Now he returned to work again. How to reinstate the terminated employee for this instance? I am unable to delete the termination date on the employee's profile per Reckon Payroll message box.
Hi Rav I am having trouble setting up Paid Parental Leave for an employee I have created the item under payroll settings- pay item- create pay item - Leave -Other -Paid Parental- I have added paid parental leave to the employee screen - Add Leave Entitlement all looks correct to me. Do I also have to add it under the…
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Hi, is there a way to run a detailed payroll report for a terminated employee? Thanks, Bernadette
I set up a pay run yesterday and marked as paid but this morning it is showing back in draft format - there is no link to revert back to mark as paid Please advise how to rectify this thank you
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Hi, I am currently working on a clients file which has multiple pay runs to correct for the September quarter. I know before you just had to revert the last Stp submission to draft and then change all of the relevant pay runs and then just send the last stp submission as an update. Can you tell me how to do this now on STP…
Payrates didnt roll over correctly Previously had different rates for different shifts loaded eg: normal, Saturday, Sunday loaded All rates have come across the same - see photo Today is pay day - anyway of having this rectified without me manually entering them again?
After receiving your email Important Notice? Pay Slip Data issue, I called the 1300 number and spoke to Arpan who advised me that this incident has been reported cyber.gov.au - I require this in writing inline with our company Data Breach Policy. Also can you advise when we will be contacted confirming either way if our…
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