My EOFY ETP-entitled ARL and sickleave payout-tax-withheld figures displayed on the EOFY display

frank_10114727

When finalising my EOFY figures, tax withheld for ETP-d staff members where annual leave and sick leave payouts were necessary, (and Reckon-coded correctly with either codes 'R' or 'D'), I am seeing just 50% of the amounts displayed which was withheld (and sent to the ATO at the time)

Not sure whether to proceed to certify these figures to close off this past year.

Any help or advice will be really appreciated

Rav

Hi @frank_10114727

Just to clarify, do you mean the total tax amount accumulated from the pay runs created throughout the financial year + the termination pay for this employee(s) is appearing less on the EOFY finalisation screen?

If you generate the Payroll Summary Report does the tax amount show correctly?

ℹ️ Please note: The Payroll Summary Report does not show any balances added as initial YTD balances in the employee profile.

frank_10114727

Sincere thanks as always for your prompt response Rav.

The payroll report (STP1 still) matches the withholding tax submitted to the ATO.

On the EOFY report, The gross pay appears to have been reduced in each case by the amount of the ETP annual leave and sickleave payouts, but the withholding tax stated on the EOFY report appears to be about 50% of what I paid to the ATO - and is reported on the Reckon payroll report.

I can figure out how this is correct - it is a pity there are no reports which allow me to see how the ETP payments (and withholding taxes where applicable) can be reconciled??

Am I missing something?

Frank

frank_10114727

Ooops - I Can't figure out….

Rav

I'll be honest, this sounds more than a tad out of my area of expertise but I'm happy to take a look and see if there's anything that jumps out or looks out of place from a product perspective.

I'll send through an access request to your Reckon Payroll book, it will come through separately via email.

If you can grant access that would be great and also let me know the names of the employees that this relates to.

frank_10114727

Hi Rav, Access granted with many thanks for help. Staff involved = Tasma W, Thi M, Emma B.

They were all involved in genuine redundancies.

EOFY Gross income totals diminished by exactly the amounts in the ETP's

EOFY Withholding tax on the ETPs were each diminished by exactly 50% of the w/tax paid to the ATO and recorded in the payroll summary report

Again sincere thanks for such prompt expert assistance

Rav

Hi @frank_10114727

Just wanted to confirm something, are you using the mobile app or the main Reckon Payroll on the web/PC for this?

Just separately, I noticed you're not using STP Phase 2 as yet. Is that something you'll be switching over to from the new financial year?

frank_10114727

Thanks again Rav. I am using the web/PC reckon payroll version and not the phone app.

I have applied, and been given ATO written permission to continue with STP1 until June 30th. From January 1st I will be using Reckon STP2.

Hence my concern to get the EOFY done ASAP - and thanks so much for your help advice and prompt cooperation.

frank_10114727

…..Oops again, July 1st I will be starting STP2

Thanks

Rav

Ok thanks for that. Look I'll be honest with you, I'm not sure about this so let me see if I can get some further advice from a colleague or two and I'll come back to you.

frank_10114727

Brilliant, thanks a million

Rav

Hi again @frank_10114727

Ok so I asked the Reckon Payroll product team to take a look and for their advice in relation to this.

The good news is, they've advised this looks to be a display issue in Reckon Payroll only for STP Phase 1. After checking the database, the actual data is sitting in the correct tables so its only a visual oddity which the team will review for correction.

The recommendation at this stage is to not let this prevent you from sending through your EOFY finalisation and if you'd like to confirm the data is in the right place then I'd suggest the following 👇

• Complete the EOFY finalisation for those 3 employees only
  
• Once its sent, head over to https://portal.reckon.com/ and sign in with your Reckon Payroll login credentials ie. the same email address/password you use to login
  
• Click on GovConnect on the left and you'll see the STP entity for your ABN. Click Open.
  
• You'll see a list of all the submissions you've sent. Select the EOFY finalisation from the list which should be the latest one and click on Detail.
  
• You'll be able to see a breakdown of the data that makes up the submission including where its attributed to. Example below.
  

Hope that helps and let me know if you have any questions.

frank_10114727

Dear Rav,

Sincerest thanks for taking all the trouble to help me with this so I can do the EOFY under STP1 as approved by the ATO upuntil July 1st when I must be using STP2.

I will do as you say and check to see what happens! - I will let you know in any case it might be helpful for some other user

frank_10114727

Hi Rav: the check of the portal.reckon.com site provided me with more or less a precise replica of the same errors as seen in the STP1 EOFY financial summary relative to the (correct) figures in the STP1 payroll summary report.

Scanning other ETP genuine redundancy staff, parallel but different anomolies are apparent in the 'portal' printout: eg. One staff member who took a 'golden handshake' of $17,748.24 - ETP ATO coded 'O', has correct gross income - ($17748.24 less than the figure on the payroll summary report), and correct PAYG. However zero in both the 'Lump sum' and the 'ETP' columns.

I am grateful that you have confirmed that at least with the three receiving ETPs consisting of sickleave and ARL residuals, the figures appear to be correct at some level in the transmission to the ATO.

The ATO have returned 'success' with the lodgement of my EOFY for all 11 staff from the 23/24 year