Reject by Ato

MIchelle PANG
MIchelle PANG Member Posts: 5 Reckoner Reckoner
in Reckon Payroll
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Hi if anyone could help me why it get rejected by ato? I am really confused, we have couple 15,16 years old teenagers works for us, and haven’t provided TFN yet. I’m not sure if this is the issue? But it doesn’t seem to be an issue before. Their annual income is below $8000.

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 430 Reckon Staff

    Dear @MIchelle PANG ,

    It's possible your teenaged employees have not got the correct Tax Scale (eg. they are on Scale 1 (No TFT), Scale 2 (TFT), Scale 3 (NonRes)) when they should be on Scale 4.

    Beyond that, they may have an invalid Special TFN (eg. if you have left the field blank or provided 000000000, then it may cause issues).

    You should consult with your accountant or bookkeeper around which options would be best suited to your teenaged employees.

    Kind regards,

    Alexander McKeown

    Reckon Senior Technical Support

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