Reject by Ato

MIchelle PANG

Hi if anyone could help me why it get rejected by ato? I am really confused, we have couple 15,16 years old teenagers works for us, and haven’t provided TFN yet. I’m not sure if this is the issue? But it doesn’t seem to be an issue before. Their annual income is below $8000.

Alexis McKeown

Dear @MIchelle PANG ,

It's possible your teenaged employees have not got the correct Tax Scale (eg. they are on Scale 1 (No TFT), Scale 2 (TFT), Scale 3 (NonRes)) when they should be on Scale 4.

Beyond that, they may have an invalid Special TFN (eg. if you have left the field blank or provided 000000000, then it may cause issues).

You should consult with your accountant or bookkeeper around which options would be best suited to your teenaged employees.

Kind regards,

Alexander McKeown

Reckon Senior Technical Support