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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
⚠️Errors in Reckon One and Reckon Payroll when performing various tasks Hi everyone We're currently investigating reports of error messages appearing in both Reckon One and Reckon Payroll. Reports indicate that error messages are appearing when; Trying to create a pay run in Reckon Payroll Receiving payments in Reckon One…
When I create new employee, after setup step 1&2, I can't go to next step due to error message: 'unable to determine default super fund for super guarantee'. I have added default super under super fund tab. I've added salary sacrifice for super under pay items: superannuation tab. However, I can't add super guarantee under…
Hi everyone! Welcome to our new weekly #TipTuesday series here on the Reckon Community! Each week a member of the Reckon team will share a little tip, trick or something useful that you might be able to make use of with your Reckon software! Our first #TipTuesday is for Reckon Payroll, and more specifically how to use the…
Hi @Rav , The new update looks great! I cannot lodge as an agent though. I get the "notify ATO of SBR" error: Although I have already submitted the SID on my access manager. When the new payroll module was first released this was an issue as my client does not have the SID registered under the business access manager (not…
How to reverse the paycheque in reckon Docs after STP Reporting
I would like to know how Reckon one payroll is calculating leave accrual amounts on the 17.5% leave loading on annual leave — when i do a reconciliation for one employee I dont get the correct amount calculated as accrued
I am trying to create a new pay run on the app, however after I add the employees & click create I get the error message. "Failed to create pay run" I'm not sure if it's a glitch in the app or on my phone. Any ideas? I have tried mutiple times & updated the app & the same issue occurs
This morning I tried opening my Reckon Payroll App to enter my May 2024 data. I am using the Premium version. For some reason the app went to the sign in screen (even though I leave it open and use biometrics as a sign in), and when I entered my email and password, it told me it was wrong. I left it for an hour an…
Hi I have sent through my payrun for this week in the STP App but when I log into the ato business online it shows the pay doubled up. I definitely haven't lodged it twice in the app, so not sure how to fix it at the ATO end? Hope someone can assist? Many thanks
Hi, our Leave Balances and Accrual Value report is incorrect for 2 different companies. They both attribute leave balances to employees that have been terminated, and that show zero balances for their leave in the Payroll module. There was a similar question to this in December 2023, but I think the poster had to send…
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