You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
We submitted 2 pay runs in May 2024 - one on 1 May 2024 (pay period 1 - 31 May, 2024) and another one on 28 May 2024 (pay period 27 - 31 May, 2024) for a new employee. Only the first one is seen on the ATO site. How do we get the second run submitted to ATO?
I have an employee on work cover. We did not get his PIAWE figure until 8/6/24. He resigned on 30/5/24. What do I do? How do I enter the figures into Reckon Payroll? Have tried to get help from workcover, plumbers association and our accountant. The little information I get is conflicting.
Why when Superannuation is set as follows (3 items-all active), not all superannuation pay items are appearing in the employee drop down menu when completing a pay run
⚠️Errors in Reckon One and Reckon Payroll when performing various tasks Hi everyone We're currently investigating reports of error messages appearing in both Reckon One and Reckon Payroll. Reports indicate that error messages are appearing when; Trying to create a pay run in Reckon Payroll Receiving payments in Reckon One…
When I create new employee, after setup step 1&2, I can't go to next step due to error message: 'unable to determine default super fund for super guarantee'. I have added default super under super fund tab. I've added salary sacrifice for super under pay items: superannuation tab. However, I can't add super guarantee under…
Hi everyone! Welcome to our new weekly #TipTuesday series here on the Reckon Community! Each week a member of the Reckon team will share a little tip, trick or something useful that you might be able to make use of with your Reckon software! Our first #TipTuesday is for Reckon Payroll, and more specifically how to use the…
Hi @Rav , The new update looks great! I cannot lodge as an agent though. I get the "notify ATO of SBR" error: Although I have already submitted the SID on my access manager. When the new payroll module was first released this was an issue as my client does not have the SID registered under the business access manager (not…
How to reverse the paycheque in reckon Docs after STP Reporting
I would like to know how Reckon one payroll is calculating leave accrual amounts on the 17.5% leave loading on annual leave — when i do a reconciliation for one employee I dont get the correct amount calculated as accrued
I am trying to create a new pay run on the app, however after I add the employees & click create I get the error message. "Failed to create pay run" I'm not sure if it's a glitch in the app or on my phone. Any ideas? I have tried mutiple times & updated the app & the same issue occurs
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
We'd love to hear it! Add your feature request or vote for existing ideas that are important to you
Manage wages, leave, super and Single Touch Payroll for your employees!