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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
Reckon One will be undergoing a short period of planned maintenance on Saturday night, 17 January 2026. The maintenance work will occur: 8:00pm - 10:00pm (AEDT) 17 January 2026 10:00pm - 12:00am (NZDT) 17 January 2026 This maintenance will affect Reckon One, Reckon Payroll App, Reckon Invoices App, Reckon Mate app and the…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
Hi, my company used to use reckon stp to do STP report to Ato from 07/2020 to 06/2021, and we stop using it when the stp retired since 07/2021. How can we still download the history STP of 2020-2021 financial year because one of our staff has some issue about the tax return of that year. We tried to migrate the data from…
On employee details superannuation is not calculating. I have ticked the box pay preferences on all super guarantee earning items used. It is showing $0.
upgradeed to premium , retstarted phone and app . went to settings pressed 'switch to stp phase 2' and got this list of missing info. These items ARE in the Settings -> Pay Items areas and for the Employee missing info. , they are Australian employees so NO Home Country needs/can be entered . Any ideas ? Thanks terry
I have submitted my tax return and have been advised that my final submission for eofy in 2022 is wrong. The salary sacrifice figure is wrong and so instead of $5k refund my husband and I have a $1.5k bill. I upgraded to the paid app and sent in a zero return for 2022 fy but how do I now submit a new eofy 22 with the…
Hi Rav, my email address sharon@ahaccountants.com.au is linked to ABN 27 053 940 659 as I was processing a clients STP through the payroll App. The client will now be completing their own payroll can you please remove my email so she can verify the ABN through her email address? Kind regards Sharon
Gday everyone! just wanted to confirm a few things. I'm currently using Basic plan in Payroll app. just wondering how do I make a Salary sacrifice contribution from company to myself (director). do I need to upgrade to Premium plan first ? Does this need to be done on a desktop or app has same capabilities? If so, what are…
Last week when I logged on to the Reckon Payroll App to submit payrun it asked me to download latest version which I did (version 6.0.31). I also upgraded from the Basic to Premium Plan. I am now unable to go into employees at all to view or edit and receive to following message:- Something went wrong! We can't complete…
i have payroll basic, today it said i had to update before i could use it, so i updated and now when i go to edit any employee in the pay run, i get a blank screeen with the spinning circle, i have now paid for the subscription as well, but nothing has changed. it is also still telling me that i am still in phase 1 and…
Reckon Payroll App update v6.0.56 The Payroll App has received an update to version v6.0.56 which is now available for you to download from your Google Play Store or Apple App Store. This is an important update which resolves an issue in the previous version that resulted in a loading issue when creating pay runs. We…
Pay Run loading issue - Reckon Payroll App Hi everyone, We're currently investigating an issue affecting the ability to create and load pay runs in the Payroll App. Initial observations show that during pay run creation, the screen is stuck in a loading loop after selecting an employee and unable to proceed from there. Our…
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!
