Why wont Reckon Accounts accept TFN?

Chelsea_6932666 Member Posts: 1
edited October 2017 in Reckon Accounts (Desktop)
Why I cannot put a TFN which start as 8 ?
for example 8xx xxx xxx


  • Mirko
    Mirko Alumni Posts: 1,275 ✭✭
    edited November 2015
    Hey Chelsea,

    I've tested entering my own TFN into a dummy file (mine starts with a 8) and it worked, though changing one number in the middle made it invalid.

    Please check the number being entered again.

    As per http://en.wikipedia.org/wiki/Tax_File_Number#Check_digit a tax file number must be a multiple of 11.

    Reckon Accounts does not have a list of TFN's but it does perform this number check to ensure it is a valid number.


  • jenny_6951990
    jenny_6951990 Member Posts: 1
    edited June 2014
    This reply was created from a merged topic originally titled How do I get TFN with 00 to be accepted-it says invalid no, no spaces allowed.
  • Terri_6960334
    Terri_6960334 Member Posts: 1
    edited July 2014
    I have several tax file numbers that are not recognized which is making things difficult to print off the Group Certs.
  • Mirko
    Mirko Alumni Posts: 1,275 ✭✭
    edited November 2015
    Hey Terry, welcome to the community. Try running the digit check in the above link. If it comes back negative, you might need to recheck the TFN's with the staff. Thanks, Mirko
  • Kellie Riek
    Kellie Riek Member Posts: 59
    edited April 2015
    Hi all,

    I' m having the same issue and its getting frustrating. It pops up this window: image

    The TFN given to me is correct with 9 digits. Is there a link or checking system I can confirm? The TFN given to me starts with a 2.


  • Reckon FAQs
    Reckon FAQs Reckon Staff Posts: 359 Reckon Staff
    edited March 2017
    Hi Kellie,

    Welcome to the Reckon Community.

    Accounts Business checks the validity of number you entered according to the formula used by the ATO.

    Make sure you have not entered a space after the last digit or before the first digit.

    Otherwise, the TFN number you were given is most likely incorrect.  Please have your employee check the number they gave you. 

    For more information about what makes a valid TFN, see:

    Hope this helps.

  • BrianG
    BrianG Member Posts: 1

    I have run the TFN validation check and the result is the the TFN is valid. Reckon wont let me process STP because the TFN is missing or invalid.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,167 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited January 2022

    @BrianG There are specific number formats to use for various scenarios.

    In Reckon Accounts/Hosted, you can find the list & explanations for these under the Employee dropdown menu > Tax Table Information Tax Table Info > Tax File Numbers

    (FYI: The ATO advises using the all 1’s format where the employee doesn’t provide a valid TFN:


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]


    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)