"Reckon Accounts Launcher has stopped working".

Diver Dave

Reckon Personal Plus 2015 shuts down after updating stock prices. Have just re-installed Reckon on new 64 bit machine and problem started. Program will update prices but then stops working.

Get message  : "Reckon Accounts Launcher has stopped working"

Extracts from Problem signature are:

Problem Event Name:   APPCRASH
Application Version:      23.1.1.14
Fault Module Name:      StackHash_984b
Fault Module Version:    6.3.9600.17476
Exception Code:             c0000374

Any ideas on what's causing this, and more importanty how to stop it?

Shakir

Hey Diver, thanks for reaching out to us.

Please be advised that technical support is not available till 6th Apr’15 for Reckon Accounts Personal range due to Good Friday/Easter.

Please follow the link for Support & Operating hours.

Regards

Shakir

Stan Goodacre_7441171

Hi Dave,

I run QP Plus 2015 on a 64 bit machine and haven't ever encountered the problem. Sorry I can't help you. Unless someone else comes up with a solution it looks as though you'll have to wait until Monday to contact Quicken help.
Stan

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Lax

Hi Dave,

Sorry to hear that.

What operating system are you running?
Have you tried running the program in Admin mode?

keep us posted

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