"Reckon Accounts Launcher has stopped working".
Diver Dave
Member Posts: 463 Reckoner
Reckon Personal Plus 2015 shuts down after updating stock prices. Have just re-installed Reckon on new 64 bit machine and problem started. Program will update prices but then stops working.
Get message : "Reckon Accounts Launcher has stopped working"
Extracts from Problem signature are:
Problem Event Name: APPCRASH
Application Version: 23.1.1.14
Fault Module Name: StackHash_984b
Fault Module Version: 6.3.9600.17476
Exception Code: c0000374
Any ideas on what's causing this, and more importanty how to stop it?
Get message : "Reckon Accounts Launcher has stopped working"
Extracts from Problem signature are:
Problem Event Name: APPCRASH
Application Version: 23.1.1.14
Fault Module Name: StackHash_984b
Fault Module Version: 6.3.9600.17476
Exception Code: c0000374
Any ideas on what's causing this, and more importanty how to stop it?
1
Comments
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Hey Diver, thanks for reaching out to us.
Please be advised that technical support is not available till 6th Apr’15 for Reckon Accounts Personal range due to Good Friday/Easter.
Please follow the link for Support & Operating hours.
Regards
Shakir
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Hi Dave,
I run QP Plus 2015 on a 64 bit machine and haven't ever encountered the problem. Sorry I can't help you. Unless someone else comes up with a solution it looks as though you'll have to wait until Monday to contact Quicken help.
Stan0 -
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Hi Dave,
Sorry to hear that.
What operating system are you running?
Have you tried running the program in Admin mode?
keep us posted
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This discussion has been closed.
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