Custom Statements

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Victoria_7487872
Victoria_7487872 Member Posts: 1 Novice Member Novice Member
edited October 2024 in Accounts Hosted
When I create a custom statement, the data field for the description no longer brings the data through. Why?
I made a copy of the reckon standard statement, made a few changes like adding a picture and saved it.

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  • vinia
    vinia Reckon Alumni Posts: 51 Former Reckon Staff Member Former Reckon Staff
    edited August 2016

    Hello Victoria,

    Thank you for using the Reckon Community.

    Kindly send a much detailed information about the query, thanks. As per testing - statements has always been like the image below:


    image

    It does not bring the actual description of within the invoices - just as shown in the image.

    Is this what you are talking about?

    Let me know, thank you.

    Kind Regards,

    Vinia Laguda

    Reckon Technical Support

  • Renee Hulbert
    Renee Hulbert Member Posts: 1 Novice Member Novice Member
    edited August 2016
    Hi we are having the opposite problem, in the description field we are seeing data from the Memo field on the invoice feeding through. We just want to see as above "Invoice Number Due Date Original Amount".

    Can anyone help?
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