Have to restore file when Login
Nella Rocha
Member Posts: 1 Novice Member
I recently purchased/upgraded to Reckon Accounts Plus 2015 and everytime I log on it thinks I am a new user and prompts me to restore a back-up file. I have checked that it is no longer a Trial Version. I am not even sure where the working file is even with this new version?
0
Comments
-
Hi Nella,
Thank you for the post. Sorry to hear that.
Have you tried running the program in Admin mode?
you can do this by right clicking on the Icon and selecting Run as Admin
keep us posted on the outcome
0
This discussion has been closed.
Categories
- All Categories
- 6.8K Accounts Hosted
- 17 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 39 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 30 Reckon Mate App
- 2.7K Reckon One
- 16 📢 Reckon One - Announcements
- 14 Reckon Invoices App
- 24 Reckon Insights
- 101 Reckon API
- 310 Point of Sale
- 1.9K Personal Plus and Home & Business
- 70 About Reckon Community