Loyalty points do not accrue on transactions they are redeemed on in Reckon POS.

[Deleted User]
[Deleted User] Posts: 0 Novice Member Novice Member
edited October 2024 in Point of Sale
I have a customer loyalty program set-up and running on Reckon POS Pro 2012/13. It works quite well, but there's one thing I can't seem to address: when a customer redeems loyalty points to pay for part of a transaction, they don't seem to accrue loyalty points on that transaction. Is there any way to make this happen? Any help would be greatly appreciated. Ta!

Comments

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
    Hi Madeleine,
    Unfortunately not.
    The entire Loyalty area within POS is on the Reckon POS wishlist for future versions.
    There are many improvements we would like to see!!!!
    Kind regards,
    Sally McIntosh (sally@samsolutions.com.au)
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