Unable to install personal plus 2016

Keith Povey
Keith Povey Member Posts: 1 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business
help unable to install personal plus 2016 from disk

Comments

  • Paul_7559676
    Paul_7559676 Member Posts: 19 Novice Member Novice Member
    edited May 2020
    I had to uninstall PP2015 before installing the 2016 version. Make sure you back up your data files before deleting 2015.

  • gazza73
    gazza73 Accredited Partner Posts: 803 Accredited Partner Accredited Partner
    edited February 2017
    Keith.  

    Did the above suggestions work?  

    What operating system are you running, and what previous versions did you ever have,  

    and what is the error message or point of failure during the install procedure?

    Let's narrow down the actual issue you are having.

    Gary
  • Peter Wood
    Peter Wood Member Posts: 3 Novice Member Novice Member
    edited February 2016
    I get error 1723 trying to uninstall 2015? 2016 won't install till 2015 is uninstalled, what do I do?

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