installation key - error 7151

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Craig Sayers
Craig Sayers Member Posts: 10 ✭
edited March 2019 in Personal Plus and Home & Business
Hello I am running Windows 10 and formatted the PC. When I am trying to install the copy onto the computer, I has asked for the Installation Key, which I have confirmed is correct. As soon as I enter the installation key and pressed OK I receive an Error message. The error code is 7151. Can anyone help to tell me what the error code means and solution to fix the issue. Copy of the error message received image

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  • Craig Sayers
    Craig Sayers Member Posts: 10 ✭
    edited May 2016
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    Sorry the product is Reckon Accounts Personal Plus 2016. I did uninstall the product and reinstalled it to see if that made a differnce
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Craig,

    Welcome to the Reckon Community.

    In File Explorer, go to C:\ProgramData\Intuit\Quicken\Config and delete the quicken.lic file.

    Now open Reckon Accounts Personal Plus and activate again.

    If you still have the problem call Customer Service (1300 784253) and activate "by phone".

    One of these should see you into your programme.

    regards,
    John

  • Craig Sayers
    Craig Sayers Member Posts: 10 ✭
    edited May 2016
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    Thanks John all resolved
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited December 2016
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    Great to hear.  Have a good weekend.
    regards,
    John

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