installation key - error 7151

Craig Sayers
Craig Sayers Member Posts: 10 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business
Hello I am running Windows 10 and formatted the PC. When I am trying to install the copy onto the computer, I has asked for the Installation Key, which I have confirmed is correct. As soon as I enter the installation key and pressed OK I receive an Error message. The error code is 7151. Can anyone help to tell me what the error code means and solution to fix the issue. Copy of the error message received image

Comments

  • Craig Sayers
    Craig Sayers Member Posts: 10 Novice Member Novice Member
    edited May 2016
    Sorry the product is Reckon Accounts Personal Plus 2016. I did uninstall the product and reinstalled it to see if that made a differnce
  • John G
    John G Reckon Staff Posts: 1,569 Reckon Staff
    edited February 2017
    Hi Craig,

    Welcome to the Reckon Community.

    In File Explorer, go to C:\ProgramData\Intuit\Quicken\Config and delete the quicken.lic file.

    Now open Reckon Accounts Personal Plus and activate again.

    If you still have the problem call Customer Service (1300 784253) and activate "by phone".

    One of these should see you into your programme.

    regards,
    John

  • Craig Sayers
    Craig Sayers Member Posts: 10 Novice Member Novice Member
    edited May 2016
    Thanks John all resolved
  • John G
    John G Reckon Staff Posts: 1,569 Reckon Staff
    edited December 2016
    Great to hear.  Have a good weekend.
    regards,
    John
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