"Terminate" employee button doesn't work

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Rosie
Rosie Member Posts: 120 ✭✭
edited February 2017 in Reckon Accounts (Desktop)
I am using Reckon Accounts and have found that when I click on "Terminate" in the employee card nothing happens. Does anyone know why this would be the case? The get around for me is to make the employee card inactive but I thought if the terminate function is there it would be good to use it.

Thanks

Comments

  • Joy Symons
    Joy Symons Member Posts: 1
    edited October 2016
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    I"m having the same issue!  How do we fix this?

  • Mel_8760702
    Mel_8760702 Member Posts: 1
    edited November 2016
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    same issue... can't find a fix on any forums:-(
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Joy, Mel, Andrew

    Welcome to the Reckon Community.

    Yes, there is an issue with the Terminate employee button.  Work around it through the Employee Organiser:
    1. Complete normal pays for the employee (Termination payments are best handled separately)
    2. Employees > Employee Organiser > Terminate Employee 
    3. Select the Employee to terminate and click OK
    4. Complete termination details and click Next (To ensure your Payment Summary shows the correct final date of work, enter the last day worked date as the Release Date)
    5. Complete Re-Hire and Redundancy information and click Next
    6. Confirm Termination by clicking Finish.  The employee has now been terminated and employment details updated
    7. Click on final paycheque to prepare the termination component of the final pay
    8. Complete the termination pay.
    I'm sorry for the inconvenience this issue is causing you.  


    regards,
    John


  • Dianne Poon
    Dianne Poon Member Posts: 26
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    When I try to terminate an employee in the Employee Organiser, nothing happens when I press Next. I did their last payrun in March so do I need to redo anything with regards to the YE Payment Summary?

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,594 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    @Dianne Poon Some users do have issues with the Employee Organiser.

    Do you Verify your data regularly ? I'd recommend doing this then running the Rebuild 3 times (for some reason THREE rebuilds fixes a lot of issues!) These options are under the File dropdown menu > Utilities.

    After the EOFY, you need to do one final STP submission called a "Finalise Year" Pay Event (You'll see this is another option in your Process Single Touch Payroll window dropdown list). This will pick up ALL employees who have been paid throughout the selected FY (including those who were terminated/made inactive) & allows you to check & "confirm" that their YTD balances are correct. This updates the figures status from "Year to Date" to "Tax Ready" in the employees' MyGov portal 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)