customer receives same copy of invoice many times

Jodie McKee
Jodie McKee Member Posts: 1 Novice Member Novice Member
edited August 2017 in Accounts Hosted
Hi there,  I am using reckon accounts hosted and I have one customer that has received the same invoice many times over many months.  I have removed his email address from his account details on reckon hosted but he continues to receive the same invoice.  My email address was BCC and I only received the one copy. He is getting quite agitate with the continuous emails.  Can any one help?

Comments

  • Mike_7038622
    Mike_7038622 Member Posts: 4 Novice Member Novice Member
    edited November 2016
    Have you checked memorised transactions? Also make sure you check what invoices are selected when sending other invoices in a batch

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