customer receives same copy of invoice many times
Jodie McKee
Member Posts: 1 Novice Member
Hi there, I am using reckon accounts hosted and I have one customer that has received the same invoice many times over many months. I have removed his email address from his account details on reckon hosted but he continues to receive the same invoice. My email address was BCC and I only received the one copy. He is getting quite agitate with the continuous emails. Can any one help?
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Comments
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Have you checked memorised transactions? Also make sure you check what invoices are selected when sending other invoices in a batch0
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