Bills won't show up under money out.

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John Lacey
John Lacey Member Posts: 2 ✭
edited March 2017 in Reckon One
Bills won't show up under money out, the only way I can see them is if I go to make a payment. They used to show up but one day decided not to, I emailed reckon support someone did get back to me but was unable to sort it. Has anyone come across this problem?????

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  • Qwerty
    Qwerty Member Posts: 261 ✭
    edited March 2017
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    20 Dec 2016

    Hi John,

    What reporting basis (cash or accrual) is specified for you book?

    To check this, select the Administration menu (the cog icon in the top right) > Settings > General > Report settings.


    In the scenario where you have an open (unpaid) bill.
    * Accrual basis reporting will report the open bill as 'money out'. 
    * Cash basis reporting won't report the open bill as 'money out'. Cash basis reporting will only show the bill as 'money out' once it's paid.

    In the scenario where you have an open (unpaid) invoice.
    * Accrual basis reporting will report the open invoice as 'money in'. 
    * Cash basis reporting won't report the open invoice as 'money in'. Cash basis report will only show the invoice as 'money in' once it's paid.

    This also assumes the that...
    * You are using expense accounts or items linked to expense accounts on your bills.
    * You are using income accounts or items linked to income accounts on your invoices.

    Why?

    The net position dashboard widget uses the profit & loss report. The profit & loss report looks at income & expense accounts (excludes asset, liability & equity accounts).
    The top income dashboard widget looks at income accounts.
    The top expenses dashboard widget looks at expense accounts.

    The dashboard widgets can be configured to report certain periods. So make sure you have configured the widget periods as per your requirements. You can configure the widgets by clicking the spanner icon in the top right of the widget.


    One more thing on the cash vs accrual reporting. There is a separate setting to configure the reporting basis for tax reports. To access this setting select the Administration menu (the cog icon in the top right) > Settings > Tax settings > General.

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