Lost bank data feed

Jay Garland
Jay Garland Member Posts: 111 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I downloaded my data for a bank feed and accidently selected CREATE NEW ACCOUNT instead of linking the data to an account already in my chart of accounts. I deleted the account that was created. However, when I've gone back into online banking, the account that I downloaded data for is no longer present. How do I get the account back into the ONLINE BANKING list.?

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  • Jay Garland
    Jay Garland Member Posts: 111 Novice Member Novice Member
    edited November 2017
    I solved the problem myself. It seems that the online banking details had changed from NAB to AMEX and all the fields had been wiped. It was a matter of going back into the account and re-entering all the data and it worked again.

    I'm not sure why the data was wiped.
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