Update from Reckon - How to set our custom Remittance advice as the default?

Alison Caruana-Smith
Alison Caruana-Smith Member Posts: 5 Novice Member Novice Member
edited February 2017 in Accounts Hosted
This is the reply from Reckon Customer Service re when they will be sorting out the Custom Remittance Advice issue - not very helpful:

"Thank you for contacting Reckon.

We really understand your concern and apologize for the inconvenience.

As of now we don't have an official update on the software release with the fix implemented.
Once it will be updated we will notify the same.

At this stage we can only suggest you with the work around as to select the template from the drop down list."