Reckon Hosted Remove Third Party User Shared File

Warren_9057153 Member Posts: 2
edited February 2020 in Accounts Hosted
Hi People I am a newbie and need to understand how I remove a user of a shared company file.  I am using Reckon Hosted.  I can see how I can remove users who are in our company, but not external users.  

The user is an external company (old accountant).  I do not want them to have access to this information any longer.  Please help.


  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 342 Reckon Staff
    edited February 2020
    Hi Warren,

    You will need to contact the tech support team and they can put through a request to the IT team to remove the user.  You can do this by email at [email protected] or by phone on 1300 799 150.

  • Warren_9057153
    Warren_9057153 Member Posts: 2
    edited April 2017
    Thanks Shane I will do that now.