Reckon Hosted Remove Third Party User Shared File

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Warren_9057153
Warren_9057153 Member Posts: 2 ✭
edited February 2020 in Accounts Hosted
Hi People I am a newbie and need to understand how I remove a user of a shared company file.  I am using Reckon Hosted.  I can see how I can remove users who are in our company, but not external users.  

The user is an external company (old accountant).  I do not want them to have access to this information any longer.  Please help.

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  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
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    Hi Warren,

    You will need to contact the tech support team and they can put through a request to the IT team to remove the user.  You can do this by email at advantage@reckon.com or by phone on 1300 799 150.

    Regards,
    Shane.
  • Warren_9057153
    Warren_9057153 Member Posts: 2 ✭
    edited April 2017
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    Thanks Shane I will do that now.

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