Mistakenly deleted superannuation payments for last month. How do I re-enter?

Janneia Searle
Janneia Searle Member Posts: 43 Novice Member Novice Member
edited July 2020 in Accounts Hosted
Hi! I have incorrectly deleted the superannuation payments for last month, thinking that I'd duplicated them. I know that I have to re-enter them exactly as they were, but I'm not sure how to go about that. I'm afraid of making even more of a mess of the accounts! TIA

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  • John Graetz
    John Graetz Member Posts: 1,655 Reckon Star Reckon Star
    edited July 2020
    Hi Janneia.  I would assume that you have paper records of what you previously did, to support the payments that went through your bank account.  So, you can go back to them and reconstruct what you have deleted and ensure that they agree with the previous payments through your bank.  If you used the process Create Custom Liability Payments, this would mean that the entries that you deleted would cause the Liability Payments to still show as not having been made.  Re-doing them would be the first stage and then agreeing the results of that with what went through your bank account, should complete the reconstruction for you.
    John L G 

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