leave not accruing since 1st of July 2017

PriyaPriya Member Posts: 3
edited July 2017 in Accounts Hosted
I did the Reckon Upgrade for the new version after which I processed the first pay run for July 2017. And I noticed that none of the employees had accrued any personal leave or holiday leave. The leave hours on July Pay check are the same as the leave hours on the last pay check for June 2017. I am wondering why it did not accrue.
Did I miss any step after the reckon upgrade?


  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited July 2017
    Hello Priya,

    Welcome to the Reckon Community

    Please check your employee records' Leave setup - are they correctly configured with the correct accrual period and Hours to accrue?  Also check that the Maqximum number of hours field is blank (no number or zero).

  • PriyaPriya Member Posts: 3
    edited July 2017
    Hi John,
    Thanks for your reply. I have checked the checked the setup and this is how it looks for all the employees. image
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