Run-time error '5' when importing bank statements

This is the first time I've tried to setup automatic bank feeds for the credit cards in the business.

I get the following error when I try to import the credit card bank statements.

Can someone please assist?

I've also tried to change the qbo file default program but I am not sure of the current version we have.

Comments

Luke

Hi qbaccounts,

After you have tried importing the QIF file, please then try importing the file as a QBO file.

To do this go to Files > Utilities > Import > Web Connect Files

Hope this helps.

Luke.

qbaccounts

Hi Luke, I have imported the QBO file through Web Connect Files. What is the next step?

Sorry this is all new to me, is there a way I can add all the credit card transactions to the cc account and then edit the supplier name, expense accounts and descriptions manually?

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