Run-time error '5' when importing bank statements

qbaccounts
qbaccounts Member Posts: 2 Novice Member Novice Member
edited August 2018 in Accounts Hosted
This is the first time I've tried to setup automatic bank feeds for the credit cards in the business.

I get the following error when I try to import the credit card bank statements.

Can someone please assist?



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I've also tried to change the qbo file default program but I am not sure of the current version we have.


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Comments

  • Luke
    Luke Moderator, Reckon Staff Posts: 225 Moderator Moderator
    edited August 2018
    Hi qbaccounts,

    After you have tried importing the QIF file, please then try importing the file as a QBO file.

    To do this go to Files > Utilities > Import > Web Connect Files

    Hope this helps.

    Luke.
  • qbaccounts
    qbaccounts Member Posts: 2 Novice Member Novice Member
    edited September 2017
    Hi Luke, I have imported the QBO file through Web Connect Files. What is the next step?

    Sorry this is all new to me, is there a way I can add all the credit card transactions to the cc account and then edit the supplier name, expense accounts and descriptions manually?
     

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