Email issues

Jeremy_9276997
Jeremy_9276997 Member Posts: 2 Novice Member Novice Member
edited July 2020 in Accounts Hosted
I am trying to add my own SMTP mail server so that I can have invoice and payslips from my email address.

I have been into preferences - send forms, but there is no drop down box to select the email server and port.  Any idea why the drop down box is not visable?

Comments

  • Toni_9025747
    Toni_9025747 Member Posts: 132 Novice Member Novice Member
    edited July 2020
    This cannot be done from Hosted - the only way is to email to yourself and then to your customers (which could be very time consuming) - all emails you send from Hosted will be from the generic email address - but if someone goes to reply they will automatically be replying to email address in your company settings.  
  • John Graetz
    John Graetz Member Posts: 1,655 Reckon Star Reckon Star
    edited September 2017
    I would add Toni, that this matter has been the subject of a great deal of discussion in this forum over a very long time.  Whilst Reckon say they have this on a list to attend to, I understand that there is nothing imminent in the way of a change.
    John L G
  • Jeremy_9276997
    Jeremy_9276997 Member Posts: 2 Novice Member Novice Member
    edited September 2017
    Thanks for the replies guys.  I guess I will be waiting (a long time) for Reckon to attend to this issue.