Applying a Supplier Credit

Alison_8945242

I have a supplier bill in last years FY that was entered into the system but is not ours.
I have done a credit note dated 1/9/17 to remove the bill but cannot find where i can apply this credit to the outstanding. I go to pay bills, but the credit note does not show up to be applied but is sitting in their account in the supplier centre. 
 

Kerrie H

Hi Alison, when you say you have done a credit note, I am asuming that you have done it through enter bills, then on that window changed the bill to a credit.  

Providing you have used the same supplier name and you haven't paid the bill in the previous financial year you can then select the bill, then apply the credit in the pay bills window, make sure that the amount to pay column is $0 before paying selected bills.  If it still does not appear I am sorry I couldn't help.

Toni_9025747

Hi Alison
As per all Kerrie has said -  i just thought i would add this - :-) down the bottom of the pay bills screen is a button "Set Credits" once you have selected the bill this box will become available .