When I open Reckon Accounts I get a message "your license key is corrupted" - How do I get an uncorr

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Ken Roberts
Ken Roberts Member Posts: 3 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business
as per title above

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  • John G
    John G Reckon Staff Posts: 1,527 Reckon Staff Reckon Staff
    edited October 2017
    Hello Ken,

    Welcome to the Reckon Community and sorry to hear you've struck this problem.

    Firstly, check that your computer is showing hidden files and folders.  You need open access to the folder and file C:\ProgramData\Intuit\Quicken\Config\quicken.lic.

    Try again.  

    If the problem persists, go to C:\ProgramData\Intuit\Quicken\Config folder and delete the file quicken.lic.  Launch Reckon Accounts Personal and activate your product again.


    Hope this gets you access to your programme soon.  


    regards,
    John
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