Reckon Hosted Bank Feed.

Judy Smith_8281139
Judy Smith_8281139 Member Posts: 3 Novice Member Novice Member
edited August 2020 in Accounts Hosted
Reckon Hosted Bank Feed. I have spent hours trying to set up a clients bank feeds in Reckon Hosted but still can't get it working. Preferences/Banking have been set up correctly, Chart of Accounts/online banking has been set up correctly. Reckon Bank Data has been activated and set up correctly and still the feed won't work. The client is with Benigo Bank (Australia) they only need one signature but they have a rotating authority key. I just set my own file up (as I really don't need it) but have paid the money to ensure it was working and it took me literally 10 minutes and all working correctly. Does anyone have any ideas as the client is extremely frustrated and so am I. Your help would be most appreciated. Judy

Comments

  • Ifti
    Ifti Reckon Staff Posts: 258 Reckon Staff
    edited February 2019
    Hi Jodie,

    Thank you for your post.

    I'm aware that Jay Jay assisted you yesterday to resolve this issue.

    Thanks

    Ifti
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