set closing date not working
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maria_9343200
Member Posts: 14 Reckoner

am using Reckon Accounts Enterprise and trying to set the closing date, but when i click the button nothing happens. Am in single user mode, is there something else i'm mean to do before i can close the periods?
thanks for any help
thanks for any help
0
Comments
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Hi Maria. As there is more than one button to click on for this process, which one is not working? Are you able to give a bit more information please?
John L G0 -
Hello John, the button that is not work in the 'Set Date/Password' under the 'Company Preferences' tab (Edit/Preferences/Accounting/Company Preferences)0
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Maria I have found you have to be logged in as the Admin user. A message does not pop up if you are an other user other than Admin, nothing happens at all!
Try logging in as Admin user.
Regards
Robyn Kelly
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Thanks Robyn!
I tried your suggestion and it works, thanks so much, it was doing my head in pressing the button and nothing happening1
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