set closing date not working
maria_9343200
Member Posts: 14 Reckoner
am using Reckon Accounts Enterprise and trying to set the closing date, but when i click the button nothing happens. Am in single user mode, is there something else i'm mean to do before i can close the periods?
thanks for any help
thanks for any help
0
Comments
-
Hi Maria. As there is more than one button to click on for this process, which one is not working? Are you able to give a bit more information please?
John L G0 -
Hello John, the button that is not work in the 'Set Date/Password' under the 'Company Preferences' tab (Edit/Preferences/Accounting/Company Preferences)0
-
Maria I have found you have to be logged in as the Admin user. A message does not pop up if you are an other user other than Admin, nothing happens at all!
Try logging in as Admin user.
Regards
Robyn Kelly
2 -
Thanks Robyn!
I tried your suggestion and it works, thanks so much, it was doing my head in pressing the button and nothing happening1
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 7 📢 Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll
- 33 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 25 Reckon Mate App
- 2.6K Reckon One
- 9 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community