hosted dpi resolution

DebraM

Well I have a new laptop and the text is very blurry when I open my file unless I zoom down to 80%, which is then too tiny to read.  It would seem from the hours of trying to find a fix (including phoning Reckon Technical Support) that the DPI resolution is too much for Reckon Hosted.  There is a sort of a fix as per this post http://kb.reckon.com.au/issue_view.asp?ID=5569
Except that for Reckons Hosted you don't have a shortcut or program icon anywhere.  Any suggestions?  It is very annoying as I had no choice but to buy a new laptop as my 2.5 yo one was dying, but when you do with just the latest Windows 8 and a high resolution graphics card coming out on all computers, you can't even do your daily work without a headache. 
 

Shane_6461899

Hi Debra,

The only things I can suggest is to adjust your display settings until you find the best resolution in Hosted.  You can also try increasing and decreasing the browser zoom%.  There are no settings inside the application itself that control display.

Regards,
Shane.

Jenny_9381306

Hi Debra
Its better with Windows 10.

DebraM

Thanks Shane, but this has been tried on every possible setting and also had to get our computer tech guy out (paid bill) and he couldn't find a solution or even happy medium.

DebraM

Thanks Jenny.  This is very helpful as this was the only thing we thought we could try but nice to have a bit of evidence that this might be the right move.

DebraM

Edit: I typed Windows 8 .... should be Windows 7