I cannot print payslips for our 2 employees.

[Deleted User]

I cannot print payslips for our 2 employees. They are paid an annual amount. They are paid weekly. The weekly amount is shown on the pay cheque detail but no pay slips come up on the print payslip box. No hours are shown on the pay cheque details. Is this our problem?

glendaveale

Have you checked the employee details on address and contact tab - Preferred Send Form Method - either print or email or both.  I always change to both.

[Deleted User]

Thank you so much. This worked. You would think Reckon would have "Both" as the default setting. Maybe too logical!

glendaveale

Happy to help