Reckon Accounts Hosted---Retrieving data fails: "Invalid JSON primitive: Error."

MaryK_7036500
MaryK_7036500 Member Posts: 3 Novice Member Novice Member
edited August 2020 in Accounts Hosted
Error came up whilst trying to connect Reckon Cloud POS to Reckon Accounts Hosted?  

Comments

  • Ifti
    Ifti Reckon Staff Posts: 258 Reckon Staff
    edited February 2019
    Hi there,

    Thanks for your post.

    I'll need more information to get this resolved. Seems like there's special characters in your Item/Customer/Tax Code/Tax Item/Chart of Account list which is throwing this error.

    Can you please email me at ifti.c@reckon.com and we can take it further?

    Thanks

    Ifti
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