Payroll item entered multiple times for different class, but only quantity of the first line appears

[Deleted User]
[Deleted User] Posts: 0 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
Hi Guys,

We have a payroll item that is entered as earnings so it can be assigned to different classes. We are using the same payroll item and entering it multiple times to assign different classes, see screen shot here;

image

But when this comes through on the payslip that is emailed to the employee, only one of the quantity amounts comes through. See here;

image

You can see that the amount paid is correct ((15+17) * .78 = 24.96) but it is only displaying the one line for the quantity.

Has anyone else come across this before?

Thanks in advance for any help you may be able to provide

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,806 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    Hi Sam - agree with Shaz, Reckon has always done this... I believe Class Tracking would be considered an internal reporting function and therefore not relevant to employees payslips...  the only way around this would be to have multiple payroll items for each class you may want to use although not sure why you would want this on a payslip?  With regard to the qty not displaying as 32 (15 + 17)... I would try creating your KM Reimbursement item as an Addition instead of a normal pay item and see if you get a better result on the payslip?
  • Robert Smeallie_9600650
    Robert Smeallie_9600650 Member Posts: 83 Novice Member Novice Member
    edited July 2018
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