Install contractor edition Accounts Premier 2019

Debra_9793840
Debra_9793840 Member Posts: 2 Novice Member Novice Member
Hi, I am using Reckon Accounts Premier Edition. I have moved to the new FY2019 edition and have now realized that it is not the "contractor" edition I had last FY. This is my first time downloading and installing a new version. When I look at the properties of the file it comes up as "PremierGeneric" unlike last FY which said "PremierContractor".

This is a desktop module only installed on my machine. 

Should I reinstall it again and if so will there be an option to select the contractor edition? I don't recall seeing this but may have missed it.  

After that I can use the last backup I did as the source file, at least that is what I did when I started using this one in July.

I need this edition as there are a couple of features I have realized I am missing because I am on the wrong edition.

I did email Reckon a few weeks ago but have heard nothing back from them. Is this normal?

Appreciate any help you can give me.

regards
Debra

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Debra_9793840
    Debra_9793840 Member Posts: 2 Novice Member Novice Member
    edited September 2018
    Thank you for the reply, I shall have to do that & yes, I mean the current edition 2018.
This discussion has been closed.