Can't save invoice in reckon enterprise

Stephen_9216726
Stephen_9216726 Member Posts: 4 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
Running Accounts Enterprise 2018 Desktop
• Create a client invoice from estimate 
• Then cannot save. Tried all options "Save & Close", "Save & New", "Print preview", File > save as PDF.
• Just no response. 
• Tried restarting reckon and rebooting device, no change.

Comments

  • Luke
    Luke Moderator, Reckon Staff Posts: 227 Moderator Moderator
    edited September 2018
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    Just check that you dont have a dialogue box sitting behind the screen you see?  Try Alt+PgUp and see if anything comes to the front that wants to be clicked?  :)
  • Lou Simonis
    Lou Simonis Member Posts: 8 Novice Member Novice Member
    edited September 2018
  • Luke
    Luke Moderator, Reckon Staff Posts: 227 Moderator Moderator
    edited September 2018
    Hi Linda,

    I was thinking this too, but they are using desktop not Hosted so don't think this will help in this circumstance.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited September 2018
    oops! didnt read the question properly!
  • Stephen_9216726
    Stephen_9216726 Member Posts: 4 Novice Member Novice Member
    edited September 2018
This discussion has been closed.

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