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Upgraded reckon accounts desktop / templates incomplete

Meredith

Hi everyone, I've just completed an upgrade Reckon accounts desktop and found the templates haven't been imported? How do i retrieve my templates from the 2018 version?

Comments

Linda ABC

Its unusual that they dont come across? but if you can open an old copy of the datafile in 2018 still, you can export the templates to somewhere on your computer (desktop or My Docs) and then import them into 2019?