How do I enter the balance of a payment from a customer that had the amount we owe them as a supplie

Barbara de Waard_10081632
Barbara de Waard_10081632 Member Posts: 3 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
We have a customer who is also a supplier and they paid their account to us less our account to them. How do I enter the transaction in Reckon Accounts Premier 2019?

Comments

  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 Reckoner Reckoner
    edited June 2020
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2019
    I do what Lynne has suggested but I use an intermediary Bank account - I call it Items to Follow Up... and all my clients put entries there that they are not sure how to handle... in this situation, I would do a Pay Bills to pay off your supplier - and allocate the payment to Items to Follow Up... then I would do a Receive Payments entry for the customer name for this same amount - also allocated to Items to Follow Up - this account balance is now zero... Then I do a Receive Payments entry for the amount they ACTUALLY PAID you - and process this to your normal bank account - this makes the Bank Rec easy (especially if that is someone else's job).. Cheers
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