POS database corruption! Cannot perform X nor Z reports and no support provided.

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Michael_10115130
Michael_10115130 Member Posts: 1 ✭
edited June 2020 in Point of Sale
Reckon POS database corruption and no solution available. No outcome for the first database corruption(Feb 19), new subscription was created and we now get double charged.  Second database is now corrupted (June 19).  Third database is now created and now we pay triple the price for one location.

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    That shouldnt be happening Michael - not sure who you have been dealing with... if you want to send me an email linda@abcomputing.com.au with your customer ID - I am happy to call Reckon and find out why you have been charged multiple times?  and perhaps you can provide a bit more info about your system configuration and the details of the errors?

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