Quality of Reckon Hosted compared to the Desktop version

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Louise_8770786
Louise_8770786 Member Posts: 19
edited June 2020 in Reckon Accounts (Desktop)
I've only just switched to Accounts Hosted and find the quality on the screen is no where near as good as the desktop version. Do I need to do something in settings to make this more defined? Am I able to go back to Desktop from Hosted and restore the files?

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
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    If you haven't done any work - then you can go back to your old version - if you have done work - then you would need to ask Reckon for an installation key for Enterprise to install on your desktop...  however, you just need to do some tweaking of your monitors/screen resolution to find the most suitable setting for you?  depends on the size and make of your monitor?  
  • Louise_8770786
    Louise_8770786 Member Posts: 19
    edited July 2019
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    Thanks
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
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    Hi Louise

    Could be your Browser, check the zoom on the browser - make sure your PC display is set to the default resolution.
  • Barbara Allen-Guthrie
    Barbara Allen-Guthrie Member Posts: 156 ✭✭✭
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    This is exactly some of my concerns before moving to Hosted. I need to use Desktop when travelling and cannot figure out how to save to Desktop from Hosted and then back again.

    Did you resolve this Louise


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,578 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    The display quality is determined by your individual device settings, not the program itself 🙂

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)