tax rates are incorrect

Judy Smart
Judy Smart Member Posts: 2 Novice Member Novice Member
edited July 2020 in Accounts Hosted
PAYG tax rates are much higher than the ATO tax tables. Eg gross $1140, tax according to Reckon should be $269, according to tax tables $231, $38 more deducted. another one Gross $448, according to Reckon deduct $$33, according to ATO tax tables $20, $13 more. 
Employees are very unhappy about this, and I do not see why I should have to go through and manually override the tax deductions for every employee every week. I am using Hosted 2019, and all employees are on tax code 2-TFT.

Comments

  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited July 2020
  • Unknown
    Unknown
    edited August 2019
    This content has been removed.
  • Judy Smart
    Judy Smart Member Posts: 2 Novice Member Novice Member
    edited July 2020
  • Unknown
    Unknown
    edited July 2019
    This content has been removed.
  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited July 2019
    HI Judy.  Go and edit your SGC payroll item and when you get to the section ?Tax Tracking Type?, make sure that you select ?None.  ? You are not the first person to find that ?None ?has not been selected or say ?Gross Payments? has been selected in error.
    John L G
  • Debbie Mccoll_10210739
    Debbie Mccoll_10210739 Member Posts: 5 Novice Member Novice Member
    edited May 2020
    Hello John,  I have just incurred the same problem as Judy did awhile ago.  My tax rates has been correct until the first week of May. I have checked that the tracking type is none, which it is. However, the system is still calculating the tax on the super amount as well. Any other idea how to fix it?
  • Debbie Mccoll_10210739
    Debbie Mccoll_10210739 Member Posts: 5 Novice Member Novice Member
    edited May 2020
    Hi, I have solved my problem thankyou
  • Tanya Chiera
    Tanya Chiera Member Posts: 1 Novice Member Novice Member
    edited July 2020

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