Accounts Hosted will not create a backup

Ian_7036182
Ian_7036182 Member Posts: 28 Novice Member Novice Member
edited October 11 in Accounts Hosted
I have successfully run data verification and data rebuild but when I go and do a backup it returns a message "Reckon Accounts was unable to backup company file". It does not provide a reason for the failure. It will not backup during the rebuild either

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    First before backing up - go to the Options button - choose No verification and try and different location for the backup?  see if that works?
  • Ian_7036182
    Ian_7036182 Member Posts: 28 Novice Member Novice Member
    edited January 2020
    No joy. Same failure
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
This discussion has been closed.

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