Error With ETF price uploads

Peter Jenke

On Thursday I purchased 5 ETFs to add to another 2 already in my portfolio.  The prices for these first two ETFs have always loaded correctly on a daily basis along with my other ASX share prices. Today I added the five new ETFs and did a price download update.  All 7 ETFs are listed on the ASX.  Five days worth of prices were uploaded but all were increased by a factor of 10.  The portfolio has never looked so good.  Interestingly, the last 5 days of prices for the original 2 ETFs were also over-ridden and increased by the same factor.  The older, correct prices were unchanged.
When setting up the new ETFs I used the "Type" categorisation of "Market Index".  At  the same time I changed the categorisation of the original two ETFs from "Large Capital Eq" to that of "Market Index" as well.  I don't know whether this had an impact.  Because I went in and manually edited 5 days worth of prices for all 7 ETFs I'm not inclined to go in and change the categorisation to see if this is the cause without guidance.  Anyone come across this issue?

Kevin

Hi Pete,
I have one EFT in my portfolio, it is still showing the correct price. I have it configured as a "Fund or Trust" in the Security Details / Type. Good luck.

Cheers
Kevin

Peter Jenke

Thanks Kevin.  You confirmed my hunch because when I did a selective change of "Fund or Trust" to all but one of the ETFs and re-ran the update, the corrected prices remained for those ETFs as I had amended them.  The ETF which I left as "Market Index" with the prices I had corrected manually had them over-ridden once again by a factor of 10 and my SMSF was looking once again remarkably healthy.
That said, unless I'm missing something basic, I would have thought that the "Market Index" type was a reasonable classification which would therefore suggest to me that there's some sort of glitch in the programme.

David M

Hi Peter
I think that the values ascribed to Market indexes are different to all other categories of listed products, because that has caught me out when I have traded them in the past. so rather than a problem with the software, I think it is a market practice matter.
Hope that helps

Peter Jenke

Thanks to everyone.  I've changed the "type" classification and the problem is sorted.  It's more an academic exercise now to work out why I got the result I did.  At the end of the day, though, no big deal.