my stp automatically numbers for json file have dissapeared

margaret_9248620
margaret_9248620 Member Posts: 46 Reckoner Reckoner
edited June 2020 in Accounts Hosted
My automatically numbers when i process Single touch payroll no longer come up any more? how to i fix this? i have attached my issue image

Comments

  • Bruce
    Bruce Member Posts: 445 Professional Partner Professional Partner
    edited June 2020
  • Linda Benfield
    Linda Benfield Member Posts: 75 Reckoner Reckoner
    edited April 2020
  • Bruce
    Bruce Member Posts: 445 Professional Partner Professional Partner
    edited April 2020
  • margaret_9248620
    margaret_9248620 Member Posts: 46 Reckoner Reckoner
    edited April 2020
    no problems
  • margaret_9248620
    margaret_9248620 Member Posts: 46 Reckoner Reckoner
    edited April 2020
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    as you go searching your file structure for where you want to save the json file - it loses what it wants to call it (usually if you click in the wrong place while looking) - if you want all your files to have the consistent naming stucture - what I do when this happens to me is - once I lose it - take note of where I want to save the file... then cancel the saving - go back and click lodge again - it will pick up the naming structure again - then carefully navigate to the folder you want to save in without click in the file name.. and then save... should be ok then.

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