The given value of type String from the data source cannot be converted to type decimal of the speci

Malcolm
Malcolm Member Posts: 9
edited June 2020 in Point of Sale (Desktop)
Having troubles importing my item list. The above message keeps on coming up. I have reformatted  the  cost items with lo luck. Getting  very frustrated with this and the lack of support for the issue.   Im trying to upload to Reckon Cloud POS

Comments

  • Linda ABC
    Linda ABC Member Posts: 1,136 ✭✭✭
    edited June 2020
    Hi Malcolm - I am no expert in Cloud POS - have not tried to import items before - but have you checked out the help files?     https://help.reckon.com/article/pp50ue79ff-other

    String types mean text... decimal types are numbers... so the error sounds like you are trying to import text characters into a field that is expecting numbers only?

    Did you download the template provided by Cloud POS first and then enter data... any pricing etc - should not have $ signs - should just be numbers?

    if you want to email me the list you are trying to import - I am happy to have a quick look?  Send to [email protected] 
  • Malcolm
    Malcolm Member Posts: 9
    edited May 2020
    Linda your a star if I had only seen that help file from the outset this would have been done weeks ago. Thank you very much