STP - Salary Sacrifice Amount

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Traceyg
Traceyg Member Posts: 10 ✭
in Accounts Hosted

I have been lodging STP through accounts hosted for the last 18months and had no dramas. However in the last submission the sal sac balance did not accrued to reflect the YTD on one of the employees. Strangely though the Goss and PAYG was correct for this employee and the whole pay run. Before I lodged it I deleted the submission and tried again with the same result. So in the end I submitted it and hoped that this week would override to reflect the correct salary sac amount. I am having the same drama so I deleted the file & tried to do just the employee as an updated event. I am having the same problem!! Stuck

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,426 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited October 2020
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    @Traceyg Hmm ... that's very unusual,

    Have you verified your data file to ensure there are no corruptions?  Run the Verify (under File dropdown menu > Utilities > Verify Data) to check for file errors, then run the Rebuild 3 times (under File dropdown menu > Utilities > Rebuild Data)

    Double check the pay/lodgement dates as you may have been inadvertently overwriting a current submission? 

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Traceyg
    Traceyg Member Posts: 10 ✭
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    Thanks Shaz, I haven't verified the data for a long time so I will try that & then do the rebuild.

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