STP - Salary Sacrifice Amount

I have been lodging STP through accounts hosted for the last 18months and had no dramas. However in the last submission the sal sac balance did not accrued to reflect the YTD on one of the employees. Strangely though the Goss and PAYG was correct for this employee and the whole pay run. Before I lodged it I deleted the submission and tried again with the same result. So in the end I submitted it and hoped that this week would override to reflect the correct salary sac amount. I am having the same drama so I deleted the file & tried to do just the employee as an updated event. I am having the same problem!! Stuck

Comments

Acctd4

@Traceyg Hmm ... that's very unusual,

Have you verified your data file to ensure there are no corruptions? Run the Verify (under File dropdown menu > Utilities > Verify Data) to check for file errors, then run the Rebuild 3 times (under File dropdown menu > Utilities > Rebuild Data)

Double check the pay/lodgement dates as you may have been inadvertently overwriting a current submission?

Traceyg

Thanks Shaz, I haven't verified the data for a long time so I will try that & then do the rebuild.

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