Company File Duplicated

Linda_7590330
Linda_7590330 Member Posts: 43 ✭✭
in Accounts Hosted

In the Open Company screen, there is a duplicate of one of our company files. It is impossible to tell from the list, which is the correct file - see below:

Screenshot (77)_LI.jpg

The first entry is one of our company files, the next two are exactly the same (one being the duplicate) and the last entry is an old file we no longer use.

The only way to establish which is the correct company file out of the 2 duplicates, is to open one of them, then select "Open Previous Company". This gives the the list shown below and identifies the incorrect file as the first entry:

Screenshot (75)_LI.jpg


I have tried to locate these files in our Q:\ drive but can not be sure which is the correct file

I have taken a backup of the correct file but am not sure how to proceed to delete the duplicate?

Can someone help please?

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,199 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    You could always delete all files and restore the backup, change the name in a subtle way, perhaps add 2021 to end of file name. As a precaution I would also download the files before you delete them, as well as the backup

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,147 Personal Range Expert Personal Range Expert

    Open the company you want then

    Try going to

    File

    Open previous company

    Set number of companies ( to 1)

    close and restart see how you go.

    Gerry 0418907140 

    [email protected]

  • Linda_7590330
    Linda_7590330 Member Posts: 43 ✭✭

    That fixed it - thanks so much for your quick response!!

  • Linda_7590330
    Linda_7590330 Member Posts: 43 ✭✭

    I was referring to Gerry's solution above that fixed my problem but thanks to both of you, again

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