Leave Liability Report incorrect

Thomas_7040795

One of our employees just received her first PPL payments and now the Leave Liability Report takes the PPL amount instead of her Hourly Pay, when calculating the Leave Liability Report.

Here is a screenshot of the data entry for the Hourly Rate as per the Employee record:

But on the Liability Leave Report the PPL amount is taken instead of the Hourly Rate:

Unfortunately this is not the first time this is happening. But it is the first time that I cannot get the Leave Liability Report coming out correctly even after have reentered and saved the Payroll Data several time including changing switching the the sequence of PPL and Hourly Pay the way they appear under Earnings in the Payroll Info tab.

Many thanks in advance for helping me overcoming this case.

Thomas

Acctd4

This will just be because you have set up PPL as one of their defaults (as an Hourly Payroll Item) in the employee’s record. That Hourly Rate column is just pulling through the data that’s there - It doesn’t automatically calculate actual leave based on it (unless you happen to have also set it up to accrue leave?)

Thomas_7040795

Thanks Shaz,

This is about the 6th staff that we have with PPL, but it is the first staff where the PPL rate is used to calculate the LEAVE LIABILITY:

Although the Hourly Rate is set to $26.50 (see screenshot initial post) the Leave Liability Report calculates the accumulated hours x the PPL rate (109.82 hours x $1507.80 = $165581.15 rounded).

This seems to be kind of a bug. - Do you by any chance know how to fix it?

Thanks & regards

Thomas

Acctd4

Hmm ... that’s odd - Are you using the same PPL Payroll Item for all those employees?

Thomas_7040795

Yes, I do, Shaz.

But all the others have their PPL completed and are back to their Hourly Rate.

Strange... I know. - I think it is a bug.

Acctd4

Do you Verify the file regularly?

Thomas_7040795

Yes, I did a Verify and also a Rebuild.... but the problem persists.

Acctd4

Hmm ... It could be the report itself .... Is the report you’re using a previously-memorised one or do you generate it fresh each time?

Chet

I have had this problem too and there doesn't seem to be a solution.

I now export it to excel and manually rectify the rate.

Thomas_7040795

#Shaz

I am using the standard report; i.e. I generate the report fresh each time....

I really appreciate your assistance, but without technical support, I am afraid that we are not going to solve this case, because there is nothing I can see that I am doing wrong. And most of all, it used to work in the past.

Thomas_7040795

https://community.reckon.com/discussion/comment/20616330#Comment_20616330

Thank you Chet,

This is certainly an option. But my client has access to the software and they regularly look at the leave liability report, which shows wrong figures and then think I am entering wrong data...☹️