URGENT - Login Failed. This user is already logged into the company file.

Debbie Hammond
Debbie Hammond Member Posts: 6 Reckoner Reckoner
in Accounts Hosted

I was logged into Accounts Hosted & then it dropped out on it's own & now won't let me log back in. I have logged out by file/exit & then logged out of control panel & even rebooted my computer but it still won't let me back in. I urgently need to process wages.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Login but don’t hit Launch, hit Control Panel and then go to Logoff remote sessions - all

  • Debbie Hammond
    Debbie Hammond Member Posts: 6 Reckoner Reckoner

    That's perfect. Thank you so much for you super quick & accurate response Kris.

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