STP - Error 504 Gateway Time-out

Andrea Taylor
Andrea Taylor Member Posts: 20 Reckoner Reckoner
in Accounts Hosted

I have been trying to submit our STP this morning however every time I export the file i receive this message on my screen. Error 504 Gateway Time-out

Is there currently an issue with Reckon STP?

Comments

  • Jay Jay Li
    Jay Jay Li Reckon Alumni Posts: 36 Former Reckon Staff Member Former Reckon Staff

    Hi Andrea,

    IT might be the individual server that you are on having some problem, please close your Reckon hosted by going under file. close company follow by File--> exit. Log off from the hosted system and try login again, you should get a new server and try lodge again.


    Cheers

    Jay Jay

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