Item list

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Ms Yuen
Ms Yuen Member Posts: 37 ✭
in Reckon Accounts (Desktop)

Dear Rav,


11112.png

Please note as the above red item. I had received item qty. QB can’t show the new value and total amount. would you please advise the solution for me? thanks!

 **I confirmed the cost and sales price already input the item list. 

Best regards,

Vick

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  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
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    Hi Vick,

    I'm a little confused as to what your issue is exactly.

    Could you please outline the following:

    1. What screen are you looking at exactly within Reckon Accounts?
    2. What steps did you complete within the above screen?
    3. What is the overall goal you are trying to achieve?

    Once I receive the above information I'll be able to assist you better.

    Thanks.

    Luke

  • Ms Yuen
    Ms Yuen Member Posts: 37 ✭
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    Dear Luke,

    Thank you for your response and help.

    I'm doing the adjustment with some items but apart is a success but some can't show the amount

    Item list - Activities - Adjust Quantity/Value on Hand


    Please look at the following screen, that's successful to adjustment

    image.png


    That's unsuccessful

    image.png


    Best regards,

    Vick

  • Ms Yuen
    Ms Yuen Member Posts: 37 ✭
    edited May 2021
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    some items can show the amount some can't after adjust the qty

  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
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    Hi Vick,

    Thanks for clarifying the information for me.

    In the screenshot you provided in your very first post, it looks like no new Qty has been entered? It's just blank. Therefore, there would be no adjusted amount either. You will need to ensure you add what the new Qty amount should be.

    Thanks.

    Luke

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