Backup file problem

1284290
1284290 Member Posts: 1 Novice Member Novice Member

My computer has had it's hard drive replaced. I use an annual subscription for Reckon Home & Business 2021 which I've downloaded. I'm having trouble uploaded the last backup I did before the computer died from my external hard drive as it's not recognizing the file. The backup up file has the "e" before the file name like the internet explorer "e".

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,344 Personal Range Elite Expert Personal Range Expert

    Call me and i will fix it

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com