Backup files Personal Plus 2021

440634
440634 Member Posts: 5 Novice Member Novice Member

After file backup problems with Reckon Personal Plus 2021 and completing  a clean uninstall, a few times, the system will still not accept and implement a backup instruction.

On opening the program, I must now choose to open a file located on my P.C. ( I use Windows 10 Ver 21H1). The Open File window then shows the name of my current file (retrieved from C:/ProgramData/Intuit/Quicken/Sample). When this is selected the program starts.

On exiting , I opt to back up my QDATA file (although the message says my last backup was 6th May 2021). Backup  folders have been created on my C:, D: and E:(external) drives but an Unexpected Error message  appears, with Code 7033 (Latest Report # 269775149) followed by a Backing up File confirmation note, before the program closes. The  Backup appears to go to the  C: Drive (Sample).

Other enquiries about problems with my Personal Plus 2021 account (the first issues since 2002 or earlier) have resulted in the recommendation that I store my data file in the default location which is – C:\ProgramData\Intuit\Quicken\Sample : I have done this only recently but it has not solved the problem..

Can anyone please assist, especially with my need to create a viable backup?              

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    I can fix it for you just call me.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • 440634
    440634 Member Posts: 5 Novice Member Novice Member

    Thank you Gerry for your expert assistance. After months of problems, my instant startup facilities are restored, backups are working and no more error messages are experienced.☺️☺️☺️