Submission has been rejected by the ATO

Question

Evening

All the payroll entries that I did on 19/6 did not process and showed in STP as "Error".  I have looked at previous problem people have had and I can see that my business does have an email address.  Do I need to re-entre all of these??  Or am I doing something wrong

Reckon.PNG

Acctd4 · Answer

You can't create negative Paycheques.  Can you identify why they're out?

TIP: I always recommend cross-referencing your figures before each STP submission so that you can eliminate anomalies.

I use a modified (& Memorised) Payroll Summary for This Payroll Year-to-date (obviously, you'll need to change this for cross-referencing 2021 finalisation!) & displaying Columns as per the relevant pay period (eg Week, Two week, Month etc)  Each submission should match the last column in the report each time.

I also Modify & Memorise a further version - with Columns displayed by Employee - for cross-checking each employee's YTD totals 😊

Garth Johnson · Answer

I have resubmitted all the payments now the end of year figures are all out. Do I simply process negative figures to fix it??

Kris_Williams · Answer

Same thing happened to me, I didn’t resubmit just processed and submitted the w/e 25/6. All went through ok and I have reconciled the gov connect figures with Reckon one and all correct