Submission has been rejected by the ATO

Garth Johnson

Evening

All the payroll entries that I did on 19/6 did not process and showed in STP as "Error". I have looked at previous problem people have had and I can see that my business does have an email address. Do I need to re-entre all of these?? Or am I doing something wrong

Reckon.PNG

Acctd4

Is this in Reckon Accounts Hosted? Your screenshot looks more like Reckon One 🤔

The error message is referring to an issue at the ATO’s end (likely due to system maintenance the ATO were doing at that particular time). You should be able to submit that STP file again successfully now.

Kris_Williams

Same thing happened to me, I didn’t resubmit just processed and submitted the w/e 25/6. All went through ok and I have reconciled the gov connect figures with Reckon one and all correct

Garth Johnson

I have resubmitted all the payments now the end of year figures are all out. Do I simply process negative figures to fix it??

Acctd4

You can't create negative Paycheques. Can you identify why they're out?

TIP: I always recommend cross-referencing your figures before each STP submission so that you can eliminate anomalies.

I use a modified (& Memorised) Payroll Summary for This Payroll Year-to-date (obviously, you'll need to change this for cross-referencing 2021 finalisation!) & displaying Columns as per the relevant pay period (eg Week, Two week, Month etc) Each submission should match the last column in the report each time.

I also Modify & Memorise a further version - with Columns displayed by Employee - for cross-checking each employee's YTD totals 😊